Emergency Care

write to us at:

539 Queensferry Road
Edinburgh
EH4 7QE

 (0131) 539 7539

 (0131) 539 7540

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Phone first on 539 7539

If you have a need for veterinary advice or treatment, in emergency, please telephone the normal surgery number 539 7539.

During normal hours the nurse will alert the veterinary surgeon and prepare our facility for your arrival.

Please do not arrive at the surgery without telephoning first as this may lead to considerable delay in treating your pet as the veterinary surgeon may not be there to see you .

Should your telephone call be after our closing time, you will hear a comprehensive spoken message detailing our next surgery and the details of the Vets Now Emergency service whose number is 444 0990. If phoning the emergency service, your call will be answered directly by a veterinary surgeon or veterinary nurse who will arrange veterinary treatment for you at the clinic's premises or be able to give you advice. They have an arrangement to use the PDSA pet hospital at 2b Hutchison Crossway Edinburgh EH14 1RR  The clinic is a separate business in its own right and payment for out of hours care will be payable to them at the time of treatment, although much of it may be reclaimable if your pet is insured. They will return the case to ourselves at the earliest opportunity, allowing us to continue to look after you in the familiar surroundings at Oak Tree. Oak Tree Veterinary Centre, like each of the other participating practices, contributes financially so that your pets may be treated by qualified staff in good clinical surroundings. It is important to us that this investment by us brings you good service and we are always ready to pass on suggestions for improvement, comments and compliments. Please involve us with any feedback, you care to make.

You will find further information regarding the Vets Now service by clicking  www.vets-now.com 

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